Spacious rooms, spotlessly clean, helpful staff, fantastic Kaiseki meals, beautiful view, great onsen.

All was perfect.

Nestled in the serene mountains by a tranquil river, this hotel offers spacious rooms and exceptional service. the clean and well-maintained bathrooms provide an invigorating onsen experience. the breakfast and dinner menus are a feast to the senses. the facility provides pick up and drop-off services, making commuting smooth.

The hotel could improve by offering more vegan options in their menu.

We had a wonderful stay at this luxurious hotel by the river in the mountains. The location was absolutely stunning and provided a peaceful and serene atmosphere. The staff were incredibly helpful and went above and beyond to ensure our stay was comfortable. The service here was top-notch, from the room service to the amenities provided in the rooms. We were impressed with the cleanliness of the hotel, and the rooms were very spacious and well-maintained. The dining experience was truly exceptional, with the breakfast and dinner being absolutely fantastic. Each dish was a work of art and the flavors were exquisite. we had a fantastic experience at this hotel and would highly recommend it to anyone looking for a quiet and luxurious stay.

Celebrating Christmas at this mountain hotel was an exceptional experience. the delicious Kaiseki dinner and breakfast included in the stay were real highlights of the trip. the outdoor onsen, which we were able to enjoy throughout the day and even under the snow, was a unique feature of the hotel.

The building looked old, and some aspects could benefit from a significant upgrade. We found out that the free shuttle service from the station was only once a day at a particular time.

We had a wonderful time in this hotel. The room was very clean and spacious, with a stunning mountain view. The hotel facilities were excellent, especially the onsen which had an outdoor bath open 24 hours. The included breakfast and dinner were fantastic, with a full-blown Kaiseki meal. The staff were courteous, helpful and attentive. The hotel provided transportation from the nearest station and the location by the river was very tranquil.

Nothing could have been better.

The hotel was a perfect romantic escape with an amazing view of the mountains from our room. The staff were very helpful and friendly. We enjoyed the onsen, especially the outdoor hot spring which made us feel like we were in our own little world. The hotel also had great food, including a variety of courses for both dinner and breakfast, and some traditional Japanese dishes for us to try. The bedroom was on the larger side and very comfortable, making our stay even more enjoyable.

The hotel was a bit far from public transportation, so it was a bit of a hassle to get there. , the hotel was starting to look a bit old and could use some renovations.